Whether you're launching something new or trying to get more out of a program you already run, I help you build the structure behind it: clear goals, roles, systems, and the data you need to know whether it's working.

This can look like:

• Reviewing a program model and recommending changes to support growth

• Assessing staffing structures and caseloads as you scale

• Building data systems that help staff reach students before they fall behind

• Researching what peer programs are doing and turning it into recommendations you can use

From my work: At CUNY, I built a system to track student engagement and flag students stalling on enrollment tasks. Advisors used it to reach out proactively, and high-touch advising interactions rose 35%.

Peer mentors reach students in ways staff often can't, and the work changes the mentors too. I help you design the hiring, training, and supervision structures that make peer mentorship work for students and for mentors.

This can look like:

• Designing a peer mentor model, from roles and caseloads to supervision

• Building hiring pipelines, including hiring through Federal Work Study

• Creating training and ongoing professional development for mentors

• Setting up supervision structures and pathways for mentors to grow into leadership

From my work: I founded College & Career Bridge for All at CUNY, which employs 200+ college students to advise 50,000 NYC seniors each year. Bridge serves two-thirds of CUNY's first-time freshmen and increases CUNY enrollment by 7 percentage points.

I design and facilitate planning processes that end with clear decisions and next steps.

This can look like:

• Facilitating team planning and retreats

• Leading a program through redesign and change

From my work: I led CUNY Tutor Corps through a transition in program model. Two years later, the program has new funding, is piloting a new model, and is serving 300+ ninth graders with 60 college student tutors.

I design training that is interactive and practical, built around what your mentors and staff will actually do with students.

This can look like:

• Training for mentors, advisors, and staff on college access, financial aid, and student-centered coaching

• Reviewing existing training and identifying gaps

• Facilitating team training, virtually or in person (location dependent)

From my work: I've facilitated in-person and virtual training for groups of 25 to 200 mentors, school counselors, and higher education staff.